Lobtech Africa collaborates with you through our telemarketing/contact center services, aiding your company in connecting with its intended audience. We provide support with call scripting and cold calling, assist in establishing your contact center, train call center agents, and formulate Key Performance Indicators (KPIs) for effective performance management and monitoring. Our contact center is crafted based on our profound comprehension of customer service.
Contact Center Solution Offering
Embracing creative thinking, our cloud-based multichannel software solutions encompass the following features: